FAQs

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Frequently Asked Questions
  1. 1
    What is SAIKIE Trading LLC?

    SAIKIE Trading LLC is a UAE-based company specializing in industrial machinery and consulting services for embroidery, apparel, printing, and automation businesses. With over 38 years of experience, SAIKIE serves clients across the GCC and Africa.

  2. 2
    Where is SAIKIE Trading LLC located?

    SAIKIE is headquartered at Bin Shabib Mall, Dubai.

  3. 3
    What products does SAIKIE offer?

    SAIKIE offers a wide range of products including:

    • Happy Japan embroidery machines (industrial and domestic)

    • Sewing and stitching machines

    • Cutting room equipment and automation

    • Finishing machines (steam, press, ironing)

    • Digital printing machines and inks

    • CAD, Wilcom, and design software

    • Accessories and spare parts

  4. 4
    Is SAIKIE an official distributor for any global brands?

    Yes, SAIKIE is an official distributor of Happy Japan embroidery machines and other renowned international brands.

  5. 5
    What industries does SAIKIE serve?

    SAIKIE serves businesses in the apparel, embroidery, textile, digital printing, and automation sectors, including startups and SMEs.

  6. 6
    What regions does SAIKIE operate in?

    SAIKIE provides services and support to clients across:

    • UAE

    • Saudi Arabia

    • Qatar

    • Oman

    • Bahrain

    • Egypt

    • Kenya

    • Nigeria

    • Jordan

    • Tanzania

    • Wider GCC and African markets

  7. 7
    What services does SAIKIE provide besides equipment supply?

    • Feasibility studies for over 50 SME projects

    • Business planning, budgeting, and costing

    • Startup mentorship

    • Machine and software package recommendations

    • Installation, training, and after-sales technical support

  8. 8
    Does SAIKIE offer support after purchase?

    Yes, SAIKIE provides full after-sales support including machine installation, operator training (on-site or virtual), warranty repair, spare parts, and fast assistance via phone, email, or WhatsApp.

  9. 9
    What are SAIKIE’s licensed commercial activities?

    SAIKIE is licensed for trading in:

    • Sewing machines & spare parts

    • Electronic precision instruments

    • Spinning & weaving equipment

    • Medical & surgical equipment

    • Laundry & dry cleaning equipment

    • Measuring & control systems

    • Printing machinery

  10. 10
    Why should I choose SAIKIE?

    Clients choose SAIKIE for:

    • Over 38 years of regional industry experience

    • Official partnerships with global machinery brands

    • Technical expertise in embroidery, CAD, and printing

    • End-to-end lifecycle support from setup to scaling

    • Local presence and reliable customer service

  11. 11
    How can I get in touch with SAIKIE?

    You can contact SAIKIE via:
    📍 Address: Bin Shabib Mall, Sharjah, UAE
    📧 Email: info@saikie.com
    📞 Phone: +971 50 693 8866